Privacy Policy

Thank you for visiting our Privacy Policy. We are committed to being your most trusted ally in your journey of being the best version of yourself.

Kindly read the stated privacy policy carefully for a clear understanding of how your Personally Identifiable Information is collected, used, protected or otherwise handled in accordance with our website.

What personal details are collected by customers/people visiting our website?

Customers registering or ordering on our website may be asked to enter their name, email address, mailing address, phone number, credit/debit card information and other such information to help with better service.

When is the information collected?

Information will be collected when you register on our website, subscribe to a newsletter, place an order, respond to surveys, reply to marketing communication, live chat with our executive, fill out forms shared or any such information.

How Do We Use Your Information?

We use personal information about you in connection with the following purposes:

●     To identify you when you engage with us and our Websites, Services, and Products.

●     To provide content and product recommendations based on your interactions and interests.

●     To make our Services available to you and to complete orders placed in our Services and with our Partners.

●     To process transactions associated with your use of Services for which there is a charge, including to process payments and verify your identity or payment information for your security and protection.

●     To communicate with you (e.g., about your account or updates to our terms) and to respond to inquiries related to support, employment opportunities, or other requests.

●     To deliver marketing and promotional materials related to our Services in accordance with applicable laws, including information relating to our products, services, sales, marketing research or promotions.

●     To provide you with personalized advertising on our Services based on your online activity. We use the information we have to improve our advertising systems so we can show you relevant interest-based advertising, measure the effectiveness and reach of advertisements and services, verify delivery and track performance of an advertising campaign, and ensure that an ad is only delivered when a real person is visiting the site and that the same users don’t see the same ads too frequently. You may update your preferences regarding personalized advertising by visiting the Cookie Settings link in the footer of each site to manage your settings.

●     To verify your entry into and eligibility to participate in contests, giveaways, or sweepstakes and inform you if you’ve won. If your entry information will be used for any other purposes, we will disclose that in the applicable rules governing that contest, giveaway, or sweepstakes.

●     To monitor, improve, and conduct analytics on our Services and advertiser product offerings.

●     For internal administrative purposes, such as safety and security of our Services, and to manage our relationships.

●     To permit you to participate in social sharing, including live social media feeds and to implement Social Features you choose to use.

●     The Apps in our Services may request to send you push notifications from time to time in order to update you about any events or promotions that we may be running. The Apps may also ask for your permission to access your camera and your photos. If you no longer wish to receive these types of communications, or if you’ve initially agreed for the application to access your camera and photos and you would like to stop the Apps from accessing them, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

●     To detect security incidents, and protect against malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.

●     To comply with legal obligations, to establish or exercise our rights, to defend against a legal claim, and to investigate, prevent, or take action regarding possible misconduct.

●     For such other purposes not described in this Privacy Policy as you may consent (from time to time) and as otherwise permitted by law.

Although the sections above describe our primary purpose(s) in collecting your information, in many situations we have more than one purpose. 

For example, if you complete an online purchase, we may collect your information to perform our contract with you, but we also collect your information as we have a business need in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate business reasons.

How will your information be protected?

We regularly scan our website to ensure there are no security threats to make your visit and added information safe. Regular Malware Scanning is done for complete security. Personal information is stored behind secured networks and can be accessed only by significant people with the right to access such systems keeping information confidential. A series of security measures are implemented, and all transactions are processed through a gateway provider and will not be stored or processed on our servers.

Use of cookies

We will use cookies to remember and process items you add to your shopping cart. It will also allow us to understand your preferences and enable us to serve you better. Use of cookies also works to compile aggregate data on-site traffic and site interaction to provide better tools and site experiences. Customers can always choose to have their computer warn them whenever a cookie is being sent or turn off all cookies through browser settings. However, if cookies are disabled, a few features that maximise site experience may not function well.

How Long Do We Retain Data?

We keep your Personal Information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. 

When the purposes for which we processed your Personal Information have concluded, we will either permanently delete or destroy the relevant Personal Information or anonymize it, in a manner that ensures individuals are no longer identifiable.

Your Security

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your Personal Information from unauthorized access, use, or disclosure, we cannot guarantee the security of your Personal Information. If we are required by law to inform you of a breach to your Personal Information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Some of our Services permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password or device, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.

Third-party disclosure

No Personally Identifiable Information is sold, traded or otherwise transferred to outside parties unless given advance notice to our users. Here, website hosting partners and other parties working with us to operate our website, conducting our business or serve our users are not included unless they agree to keep the information confidential. Information can be released if it is appropriate to comply with the law, to enforce our policies or protect the rights of our customers and us as well as property and safety. Non-personally identifiable visitor information can be provided to other parties for purposes of marketing, advertising and more.

Contact Us

We want to ensure you understand the information we collect, how we use it, how we share it, and how you can control your information. Please read our Privacy Policy in its entirety, and don’t hesitate to reach out to us at mentor@zespo.in