Welcome to the website of Zespo Agro and Crafts Private Limited. These terms and conditions govern your use of our website and the purchase of products offered by Zespo Agro and Crafts Private Limited. By accessing this website and placing an order, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website or make a purchase.
Zespo Agro and Crafts Private Limited specialize in offering a range of high-quality products sourced from Ladakh, Kashmir, and Himachal Pradesh. Our product portfolio includes apricots, saffron, almonds, spices, and herbal supplements such as Tribulus, Curcumin, Beetroot, Ginseng, Mushroom and more.
While we strive to provide accurate and up-to-date information about our products, we do not guarantee the completeness, accuracy, or reliability of the product descriptions, images, or other content on our website. It is your responsibility to verify any information or specifications related to Zespo Agro and Crafts Private Limited products before making a purchase.
Ordering and Payment
By placing an order through our website, you confirm that all the information provided is accurate and complete. You agree to promptly update any changes to your contact or payment information to ensure the smooth processing of your order.
All orders are subject to availability. Zespo Agro and Crafts Private Limited reserves the right to refuse or cancel an order at any time for any reason, including but not limited to product unavailability, inaccuracies in pricing or product information, or suspected fraudulent activity. If we cancel your order after payment has been processed, we will issue a refund using the original payment method.
Payment for orders placed on the Zespo Agro and Crafts Private Limited website is processed through secure third-party payment gateways. We do not store or have access to your payment card details. By providing your payment information, you authorize Zespo Agro and Crafts Private Limited to process the payment for the total amount specified in your order.
Shipping and Delivery
We strive to process and ship orders of Zespo Agro and Crafts Private Limited products in a timely manner. However, shipping and delivery times may vary depending on factors such as product availability, shipping destination, and carrier delays. We will provide you with an estimated delivery timeframe, but this is not guaranteed.
Shipping costs and any applicable taxes or customs duties are calculated and added to your order total during the checkout process. It is your responsibility to ensure that the shipping address provided to Zespo Agro and Crafts Private Limited is accurate and complete. We are not responsible for any additional charges or delays incurred due to incorrect or incomplete shipping information.
Returns and Refunds
Zespo Agro and Crafts Private Limited take pride in the quality of its products. If you receive a damaged or defective item, please contact our customer service within 7 days of receiving your order. We may request supporting documentation or photos to assess the issue. Depending on the circumstances, we will offer a replacement, refund, or store credit for the affected Zespo Agro and Crafts Private Limited product(s).
For hygiene and safety reasons, we do not accept returns or exchanges for Zespo Agro and Crafts Private Limited products that have been opened or used, unless they are damaged or defective.
All intellectual property rights, including trademarks, logos, product names, and website content, belong to Zespo Agro and Crafts Private Limited. You are not permitted to use, reproduce, or distribute any of Zespo Agro and Crafts Private Limited’s intellectual property without prior written consent.
Limitation of Liability
Zespo Agro and Crafts Private Limited shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use our website or Zespo Agro and Crafts Private Limited products, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, business interruption, or loss of information.
Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the court.